Product or sizing
Name the product, selected size or length, and the detail you want to confirm. Current price and availability remain on the shop and checkout pages.
Ask about a product →Contact · one clear route
Tell us what
you need.
The published contact route for Petting is hello@petting.club. Choose a subject below so the message includes useful context. Never send a password or full payment-card number.
Page updated .
Account or order
Include the email used for the account and an order reference when relevant. Do not include a password or full payment-card number.
Ask about an account or order →Privacy request
Ask about access, correction, deletion, a waitlist signup, or another privacy concern. Petting may need to verify that the request relates to you.
Send a privacy request →Editorial, press, or partnership
For an editorial correction, identify the page and disputed statement. For press or partnership questions, explain the organization and request.
Contact the team →Useful context
What should an email include?
- A short subject that identifies the product, account, order, privacy request, page correction, or business question.
- The account email or order reference only when it is relevant to the request.
- The page URL, product variant, screenshot, or error text that helps explain the issue.
- No password, verification token, or full payment-card number.
Petting does not publish a guaranteed response time. A clear message makes it easier to identify the next useful step.
Safety
What should not wait for an email reply?
Do not rely on this inbox for a veterinary emergency, immediate danger, or time-sensitive lost-pet response. Contact an appropriate veterinarian, emergency clinic, local authority, shelter, or recovery resource for the situation. Petting’s lost-pet recovery guide can support preparation but does not replace local help.
Self-service
Useful pages before you write
For product fit and recovery questions, start with Support. For current fulfillment information, read Shipping & Returns. For data questions, read the Privacy Policy. Current price and availability remain in the product catalog and checkout.