Support · clear next steps

Good questions.
Human answers.

For product, account, order or privacy help, email hello@petting.club. Include the email used for your account and an order reference when relevant; never send a password.

How do I choose a collar size?

Measure where the collar rests, leave room for two fingers, and check the fit regularly—especially for growing pets.

View petting loop sizes →

Does petting one record continuously?

No. The current design describes occasional low-frame moments and no continuous livestream. Capture and keeping choices remain user-controlled.

Read the camera approach →

What if my pet is lost?

Use current photos and contact details first. Location technology can support a search, but it should be one part of a broader recovery plan.

Open the recovery guide →

Account or order issue?

Open My petting from the main site to review your account and bag, or email the team if the account service is unavailable.

Open My petting →

Product Registry

Current product status

Price, checkout eligibility and structured data use this same product record.